Michella Baagø Primdahl

Head of Customer Success at LeadFamly

Michella Baagø Primdahl has a diverse work experience. Michella Baagø began their career in 2007 as a Sales Assistant - Bager & Kiosk for Kvickly. In 2008, they held roles as a Tjener for Varna Palæet and a Pædagogmedhjælper (tilkald) for Fritidscenter 8. In 2010, they worked as a Skiguide for Danski A/S and a Pædagogmedhjælper for Stavtrup Fritidsklub. In 2011, they were a Sales Manager for Kvickly. From 2012 to 2013, they were a Tjener for Radisson Blu Scandinavia Hotel, Aarhus. From 2015 to 2020, they were a Digital Projektleder & Kommunikationsansvarlig for Adhost ApS, and since 2020, they have held roles as Head of Customer Success, Manager of CSM, and Senior Customer Success Manager for Playable (formerly Leadfamly).

Michella Baagø Primdahl has a Professionsbachelor degree from Danmarks Medie- og Journalisthøjskole in Communication, obtained in 2016. Prior to that, they obtained a Gymnasiel uddannelse - STX from Marselisborg Gymnasium in 2007, with a focus on Matematik/Samfundsfag. Additionally, they hold certifications from HubSpot in Email Marketing and Inbound, both obtained in August 2016.

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Timeline

  • Head of Customer Success

    January, 2023 - present

  • Manager of CSM

    May, 2021

  • Senior Customer Success Manager

    February, 2020

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