Leadway
Inyene Hadassah Moses is a seasoned professional in customer experience management, currently serving as the Head of Customer Experience at Leadway Pensure PFA Limited since December 2022. Previously, Inyene held the position of Customer Experience Partner/Liaison Manager at UBA Group, where responsibilities included coordinating a diverse team across 19 African countries to enhance customer experience. At Access Bank Plc, Inyene led a strategy team focused on service quality assurance across branches, while early career roles at Diamond Bank Plc encompassed customer engagement, credit product development, and customer service management. Inyene holds an MBA from Business School Netherlands and a Bachelor's degree in Human Anatomy from the University of Calabar.
Leadway
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LEADWAY Holdings is one of Nigeria’s foremost and largest Non-Banking Financial Services providers, with a reputation for customer-centricity, operational excellence, and outstanding business performance. As a holding company, our businesses cut across different financial services specialties including Insurance (Life and Non-Life), Pension Funds Administration, Health Management, Asset Management, Wills and Trusts Management services etc. Our associate companies include Leadway Assurance, Leadway Pensure, Leadway Health, Leadway Capital and Trusts, Leadway Asset Management, Leadway Properties and Investments, Ankara(HMO Cote D'Ivorie), and Leadwayassurance (Cote D’Ivoire). LEADWAY enjoys the patronage of both Individuals and Corporate clients spanning all the major industries including Construction & Engineering, Manufacturing, Oil & Gas, Shipping, Aviation, Government Agencies, Federal and State Ministries, and other Parastatals.