Ronald Menjivar has been working in the customer success and supply chain management fields since 2006. In that time, they have held positions at Fruit of the Loom, Grupo Q, Decotex Ltd, Industrias Merlet, Trimark Economy Restaurant Fixtures, New Archer Group, Odoo, and Mercado. Most recently, they were a Customer Success Manager at LeanDNA, starting in 2022. Throughout their career, they have managed portfolios of customers, developed contracts and pricing structures, negotiated with vendors, created SOPs and KPIs, and conducted high-level conversations with C-Level and VP-Level Executives. Ronald has also been responsible for project management, implementation processes, product onboarding and training, and analysis of COGS.
Ronald Menjivar obtained a Master's degree in Business Administration and Management, General from the Universidad Tecnológica de El Salvador between 1999 and 2005. In 2010, they were awarded a Digital Degree Certification from the Ministry of Education of El Salvador. In 2011, they earned a Green Belt - Lean Six Sigma certification from the Fruit of the Loom Technological Educational Center.
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