Sr. Associate Automation Engineer

Why Leapwork? 

Leapwork is the leading visual test automation platform, revolutionizing the way businesses ensure quality in their software through an AI powered, visual and codeless approach. 

In essence, Leapwork is a process automation platform enabling IT teams and other business users at over 500 global enterprises to adopt digital transformation securely, successfully, and with minimal implementation time. 

Following welcoming major brands like PayPal, Mercedes-Benz, and Google to our customer portfolio, we were recently announced as a Strategic Partner of Microsoft. 

If you're contemplating the next step in your career and seek a fast-paced company where you can impact the build and growth of something truly special, look no further! 

We are looking for new talent to join our team and be part of our growth story as we rapidly expand across the globe. 

 What Leapwork offers: 

• Drive change: Be part of a transformative movement shaping the future of software. 
• Lead together: Our Nordic leadership style emphasizes transparency, mutual support, and leading by example. We believe in both guiding and being guided. 
• Growth potential: Leapwork offers substantial growth opportunities within the organization. If you're ready to learn and lead, your journey begins here. 
• Respectfully different: Our team thrives on respect and inclusivity. We embrace differences, nurturing a supportive culture that values each individual's uniqueness. 

If you like the sound of this, we’d love to hear from you! 

Join Leapwork and be at the forefront of the test automation revolution. 

Who are we looking for? 

As a Sr. Associate Automation Engineer, you will have an impact on the growth of the company because of the significant role you play in ensuring the successful adoption of Leapwork by our customers. You will work in a fast-paced team of experts. Your primary objectives will be to work with prospects, partners and the customers on live chat and handling the cases including online sessions to help them with technical best practices and troubleshooting, using your technical expertise understanding of our product. You will be expected to be very flexible and perform a wide variety of tasks as they present themselves across the organization. 

Role and Responsibilities: 

• Understand and resolve incoming automation queries with a high sense of urgency. 
• Resolving customer queries primarily via Live Chat, Cases, and Online Question/Answers sessions 
• Log all queries, requests, and customer interactions into Salesforce and other systems. 
• Participate in Leapwork product testing and release-related activities whenever required. 
• Mentor the peers and associates whenever needed. 

Technical Qualifications/ Role Requirements (Must - Have Skills) 

• 2 to 3 years of proven, relevant industry experience. 
• Be completely fluent in business-level written and verbal English with a neutral accent. 
• Have at least 1 years of experience with testing industry and software quality assurance in general. 
• Have at least 1 years of experience with at least one major test automation platform such as Selenium. 
• Having knowledge of tools such as Jira, Jenkins, Team City, Azure, etc. is a plus. 
• Enjoy working in a fast-paced, global environment. 
• Bachelor’s degree in engineering or equivalent preferred. 

Nice- to- Have Skills 

• Knowledge of Databases like SQL Server, Oracle, and MongoDB. 
• Knowledge of REST and SOAP API. 
• Sound Knowledge of writing batch and shell scripts. 

Why Leapwork? 

We are on an exciting journey of global growth—and this is your chance to get onboard. By joining our team, you’ll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you. Our motto is to work hard, but have fun while doing it, and we believe collaboration, social activities and celebration are key to success!