Catherine Scourfield

Head of Customer Care & Communication at Learna Business School

Catherine Scourfield joined Learna as an Executive Assistant to the Chief Commercial Officer in September 2021 after spending 15 years at We Fight Any Claim as Chief Operations Officer. Catherine has 20 years of experience in the sales industry where customers were always her central focus. During her time in post, Catherine would constantly look at ways to improve the customers’ journey and was heavily involved in the rollout of all new campaigns, assisting with the training and ensuring employees move in the same strategic direction to achieve its mission, whilst driving revenue, lower operating costs and maintaining a quality service. Catherine has been brought on board to assist and support the CCO as Learna grows. This supporting role is instrumental in bringing on new partners and income streams to the business as well as supporting the CCO with her diary management and workflow. Catherine thrives in a busy work environment and enjoys meeting new people and carrying out research on a whole range of opportunities. In her spare time, Cath loves spending time with her husband, 2 children and her Pomeranian Teddy.

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Timeline

  • Head of Customer Care & Communication

    Current role

  • Executive Assistant to the Chief Commercial Officer

  • Head of Sales & Admissions

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