Wayne Roby Jr

Wayne Roby Jr is currently a student at Northwestern State University, concentrating in Networking and Systems Management, with coursework that includes Database Systems, Web Page Development, and various CompTIA and cloud certifications. In addition, Wayne Roby Jr serves as a Customer Support Specialist - Tier 2 at Learning.com, focusing on external customer support for school districts. Previous experience includes roles as an iOS Chat Advisor at Kelly Connect, a Service Desk Analyst at ProSphere, and a Service Technician at AT&T, where Wayne Roby Jr demonstrated proficiency in troubleshooting, customer support, and technical service operations, alongside holding certifications such as Cisco CCNA and MCSE.