Alex Ruiz

Enterprise Customer Success Manager at Learnosity

Alex Ruiz is a Strategic Account Manager at Learnosity since March 2021, where responsibilities include managing contract renewals and upsell strategies, resulting in a Net Revenue Retention (NRR) rate of 107.6% for FY 2024. Prior experience includes serving as an Account Manager at NCR Corporation from October 2018 to August 2020, focusing on identifying top prospects, developing customer-specific value propositions, and ensuring customer satisfaction throughout the sales process. Alex holds a Bachelor's Degree in Hotel, Restaurant, and Institutional Management from Penn State University, earned between 2010 and 2014.

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