Francisco Heres is a seasoned professional with extensive experience in customer support management and technical assistance. Currently serving as a Senior Customer Support Manager at Learnship since February 2008, Francisco has played a pivotal role in program implementation, customer meetings for the LATAM market, and various Salesforce tasks. Prior to this, Francisco contributed as a Customer Support Associate at GlobalEnglish Corporation, where responsibilities included technical support and project coordination. Educational qualifications include a Bachillerato Tecnológico en Administración from Instituto Mesoamerica and a PT Asistente Ejecutivo in Business Administration from Colegio de Educación Profesional Técnica VC1. Specialties include network administering, technical support, and support team coordination.
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