Sam McKenna

Principal Enterprise Customer Success Manager at LearnUpon

Sam McKenna has had a varied work experience. They began their career at Logistel International Services as a Team Leader from December 2011 to August 2013. They then joined LogMeIn in 2014 and held various roles, including User Services Representative, Product Adoption Specialist, and Renewals Representative | Customer Success Manager. At LogMeIn, they demonstrated skills such as sales generation, customer support, and account management. In 2017, Sam joined LearnUpon as a Customer Success Specialist and progressively advanced to Senior Enterprise Customer Success Manager and currently holds the position of Principal Enterprise Customer Success Manager as of July 2022.

Sam McKenna has a diverse education history spanning various institutions and fields of study. From 2007 to 2011, they attended University College Dublin, where they completed a Bachelor of Arts in International Studies with a focus on Spanish and Philosophy. In 2009 and 2010, they participated in an Erasmus program at Universidad de Salamanca, where they pursued studies in Filología. In 2014 and 2015, they attended the National College of Ireland and obtained a CIPD Diploma in Human Resource Management. Additionally, Sam McKenna holds a certification in Sandler Sales Methodology, although specific details about the institution or year of the certification are not provided.

Links

Previous companies

LogMeIn logo

Timeline

  • Principal Enterprise Customer Success Manager

    July, 2022 - present

  • Senior Enterprise Customer Success Manager

    January, 2021

  • Customer Success Specialist

    July, 2017