Corinna Rost

Corinna Rost has a diverse work experience spanning multiple industries and roles. Corinna is currently working at LeaseAccelerator as the Director of Customer Experience, where they lead the Customer Experience department and oversees all operations and resources. In this role, they have spearheaded process improvements for messaging, communication, and customer outreach for over 300 customers. Corinna has also driven the evolution and enhancement of the digital customer experience, leading to increased knowledge sharing and application adoption.

Prior to their current position, Corinna worked as a Product Owner at LeaseAccelerator, where they contributed to five program increments and acted as a liaison between product, IT, and sales teams. Corinna prioritized the product roadmap based on customer demand and created user story acceptance criteria for stakeholder buy-in.

Before joining LeaseAccelerator, Corinna held the role of Senior Manager of Resource Solutions, where they collaborated with leadership to leverage existing talent for cross-functional responsibilities. Corinna implemented strategies, plans, programs, and systems to develop and retain the talent needed to meet business objectives. Corinna also consulted with subject matter experts and team members to ensure instructional integrity during the course development process.

Corinna also has experience as the Senior Global Manager, CX/Software Education at LeaseAccelerator, where they handled training delivery methods and resources. Corinna provided consistent data and information for training data analysis and future development. Their responsibilities also included ensuring exceptional user training for customers in financial accounting compliance and operational activities.

In addition, Corinna worked as a Resource Development and Training Manager and an Implementation and Training Specialist at LeaseAccelerator. Corinna was responsible for creating and implementing training modules for internal and client use.

Prior to joining LeaseAccelerator, Corinna worked at Benjamin Weber Shandwick as a Production Coordinator, providing administrative support for a team representing a major electronic company. Corinna maintained databases, prepared briefing documents, and searched the internet for relevant media clips.

Earlier in their career, Corinna worked at El Camino Resources, Ltd. as a UCC/Insurance Coordinator. In this role, they coordinated Uniform Commercial Code transactions, transferred UCC filings to a computer database, and performed UCC searches for the company and its customers.

Overall, Corinna Rost has a wealth of experience in customer experience management, product ownership, resource management, training delivery, and administrative support.

Corinna Rost obtained a Bachelor of Arts degree in Theatre Arts from California State University, Northridge, between the years 1998 and 2000.