Product Manager, Retail Segment (mobile App)

About Leatherback

We are Leatherback, and we provide a single access point that empowers individuals and businesses to be truly global. We do this by building best-in-class financial, payment, and commerce solutions that remove barriers to global growth and mobility for all citizens of the world.

Leatherback is a global digital cross-border payments service provider positioned to transform how Treasury solutions are delivered to businesses and individuals in frontier countries.

We are licensed in the United Kingdom (AEMI), Canada (MSB), Nigeria (PSSP), and Ethiopia (MTO) and operate from over 13 countries.

If you are cut out to be part of a technology company that enables global finance, payment, commerce, and lifestyle opportunities, this role was specially curated for you.

Role Summary:

The product manager role requires someone who identifies customer needs and business objectives that a product is expected to fulfil, drives the product, and ensures the team members are aligned with the vision for the product. This role requires someone who plays a vital part in taking ownership of our flagship product, is motivated to deliver success, and is highly customer-centric.

Responsibilities:

• Develop and communicate a clear product vision and strategy for the mobile app, aligned with the company's overall goals and objectives.

• Act as a Product Owner in an agile environment that defines, manages, and grooms the product backlog

• Carry out market research, competitive analysis, and user surveys to identify user needs and pain points.

• Work with cross-functional teams to ensure features are delivered to specifications, schedule, and quality

• Develop the product requirements, user stories, and acceptance criteria to be used by the stakeholders, ensuring the right requirements are built

• Carry out extensive tests such as A/B testing, Sanity testing and Regression testing to ensure users’ needs are met.

• Motivate a group of committed, smart people to do the best work of their careers

• Responsible for managing and implementing marketing activities through research, strategic planning, and implementation

• Ensure that the product goals, scope, and vision are well understood by the Scrum Team

• Help build a productive environment where team members ‘own’ the product and enjoy working on it

• Be the source of communication between the business, customers, and scrum team

• Serve as a product evangelist, advocating for the mobile app internally and externally, and fostering a culture of innovation and continuous improvement.

• Monitor key product performance metrics such as but not limited to Net Promoter Score (NPS), Churn rate, drop-off rates, retention rates etc.

What we are looking for:

• You have 8 years of experience as a Product Manager in a FinTech Company

• 6+ years of managing a Mobile App

• Experience in managing Android and iOS apps for a financial  institution

• You are familiar with the Agile framework and have worked in an Agile environment

• You are willing to uphold the company’s mission, vision, and values here at Leatherback

• Ability to work in a fast paced environment

• Analytical mindset, with the ability to translate data and insights into actionable product strategies and decisions.

• Excellent communication and servant leadership skills

• Ability to deliver quality products according to schedule and scope

• You are self-motivated and have a passion for building amazing products

Added Advantage:

• Experience in Kotlin and Swift development framework

• Strong understanding of mobile app development processes, technologies, and best practices.

• Ability to use the Azure DevOps platform

• Product Management/Product Owner certification

• Project Management certification

We are very passionate about what we do here at Leatherback. This is a role offering constant learning, and you will be working as part of a vibrant, cheerful, and intelligent team. If you are excellence-driven and will be happy to build something amazing, here is an opportunity for you.