Teresa Travis

Teresa Travis currently serves as the Service Desk Supervisor and Help Desk Technician at Legal Aid of North Carolina, providing technology support to over 450 employees across 30 offices. Responsibilities include troubleshooting, hardware management, and employee training. Teresa has diverse experience in customer service and operations, having worked as a bartender and server at various venues since 2017, and held positions at Amazon, Hallmark Cards, and as a Client Success Advocate at DreamBox Learning. Educational qualifications include a Master of Business Administration in Information Systems Management from Dowling College, a Bachelor of Science in International Business - Marketing from American University, and attendance at Teachers College, Columbia University.