Edwina B.

Edwina B. is an experienced professional in workforce management and data science, currently serving as a Sr. Workforce Program Manager & Data Scientist at LegalZoom since September 2021. In this role, Edwina B. has successfully developed Tableau dashboards for senior leadership, facilitating in-depth analysis of tax workflows. Prior experience includes a position as a Workforce Management Analyst at Hagerty, where Edwina B. achieved a 90% forecast accuracy for contact center operations. Previous roles, including Licensed Sales Agent and various positions in customer service and the hospitality industry, showcase strong leadership, adaptability, and problem-solving skills. Edwina B. holds a Bachelor of Arts in Mathematics with a concentration in Probability and Statistics, and a certificate in Full Stack Web Development from the University of Denver.