Shelby Burner is an Associate Product Manager at LegalZoom since July 2023, with a prior role as a Product Manager at Backbone from November 2020 to January 2023, where key features delivered resulted in a 96% user satisfaction rate. Shelby has a strong background in customer success, managing post-sale relationships and ensuring product adoption. Experience also includes project management at Northern Nights Music Festival, where programs led to a 70% attendee growth over five years, and various roles in event management with Noise Pop Industries and multiple freelance opportunities. Shelby earned a Bachelor’s Degree in Broadcasting and Electronic Communication Arts from San Francisco State University.
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