Yuen Shen Yong

APJ Senior Manager, Service Growth And Customer Excellence at Leica Microsystems

Yuen Shen Yong has extensive experience in service management roles across various companies such as Leica Microsystems, Hill-Rom, Konica Minolta Business Solutions Asia, and Ricoh. With a background in Information Systems and Management, Yuen Shen Yong has excelled in leading service operations, developing service strategies, managing profitability, and optimizing service processes. Yuen Shen Yong's achievements include exceeding financial targets, setting up service centers of excellence, implementing IT service management frameworks, and driving global service direction. A dedicated and experienced professional in the field of service management with a proven track record of success.

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Timeline

  • APJ Senior Manager, Service Growth And Customer Excellence

    April, 2023 - present

  • JAPA Service Excellence And SEA Service Manager

    April, 2021