Maite Pila

Maite Pila is a seasoned professional with extensive experience in customer care roles across various companies. Currently, as a Senior Customer Care Specialist at Leica Biosystems since April 2022, Maite oversees training and support for the customer care team, manages rental contracts, integrates SAP/SFDC systems, and enhances departmental procedures. Prior to this, Maite worked for Leica Microsystems from February 2007 to March 2022 as a Customer Care Specialist, handling order management, customer inquiries, and technical support. Earlier career experience includes a customer service position at Palex Medical (2000-2006) and roles in customer attention at Bloss Group (1992-2000), where Maite developed skills in order processing, inventory control, and administrative support. Maite holds a Bachelor's degree from Escola Pia Nostra Senyora, along with qualifications in tourism and hotel management, and completed language training at the University of Bedfordshire.