Steven James

Steven James is an experienced professional with a robust background in retail operations and management. Currently serving in Trading Standards at Leicestershire County Council since January 2025, Steven previously held the position of Retail Operations Manager for Watches of Switzerland Group PLC from July 2022 to January 2025, overseeing UK and European showroom planning and communication. From August 2017 to July 2022, Steven was the Branch General Manager at Fabb Furniture, responsible for sales performance and team development. Prior experience includes management roles at DFS and PC World, where Steven managed sales teams, customer satisfaction metrics, and operational responsibilities. Steven's prior roles also include web design and social media management at Roundhill Media, and customer service at Toys"R"Us. Educational qualifications were obtained at Countesthorpe College and Leysland High School.