Lekta AI
Martyna Piekarczyk has a diverse work experience spanning different roles and industries.
- From August to October 2022, they served as a Project Lead at Lekta AI, demonstrating their leadership abilities in overseeing projects.
- Prior to that, from November 2020 to July 2022, they worked as a Project Portfolio Officer at Billennium. Martyna'sresponsibilities included analyzing and implementing business requirements, providing technical support, and creating technical documents using XML Data.
- Starting in October 2019 until November 2020, Martyna worked at Alior Bank SA as a Banker, where they excelled in customer service, building relationships, and meeting quality and compliance goals. Martyna also showcased their ability to navigate computer systems and document necessary information.
Martyna Piekarczyk's education history includes two main academic institutions. From 2015 to 2019, they attended Politechnika Lubelska, where they obtained a degree in Inżynier (Inż.) in the field of Zarządzanie i Inżynieria Produkcji. In 2021 and 2022, they enrolled in the Software Development Academy, focusing on Java Development. Although no degree name is provided for this period, they completed various certifications at the academy, including "Zaświadczenie o ukończeniu kursu" in April 2022 and "JAVA od podstaw" in March 2022. Martyna also has additional certifications from other institutions, including Scrum from SDA - Software Development Academy in November 2020, Audytor Wewnętrzny Systemu Zarządzania Bezpieczeństwem Informacji wg PN-ISO/IEC 27001:2017 from Noble Cert in May 2018, MS-80318: Reporting in Microsoft Dynamics AX 2012 from Microsoft in March 2018, and AgilePM Agile Project Management Foundation Examination from APMG International in January 2018.
Lekta AI
Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.