Lekta AI
Szymon Kulawiak has a diverse work experience, starting in 2010 with their role as CEO at Lettel Sp. z o.o. Szymon then went on to co-found Contactis Group Sp. z o.o. in the same year. In 2016, they joined Lekta AI as the COO.
Szymon Kulawiak completed their education from 1991 to 1996 at Uniwersytet Ekonomiczny w Katowicach, where they obtained a Magister (Mgr) degree in Zarządzanie.
Lekta AI
Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.