Pedro Ajala Pasini

CX Team Leader at Lemon Cash

Pedro Ajala Pasini has a diverse work experience history. Pedro is currently working as a CX Team Leader at Lemon Cash since February 2022. Prior to that, they worked at Wabi Project in various roles, including Operations Analyst, Leader CX, and Support Analyst from May 2020 to February 2022. In these roles, they demonstrated multitasking skills by handling user inquiries through multiple channels, providing weekly reports, training new employees on processes, identifying problems and suggesting improvements for apps, and managing users across five apps. Pedro is experienced in using Zendesk and Salesforce platforms.

Before joining Wabi Project, Pedro worked at Aseguratuviaje.com as an Ejecutivo de cuentas and an Asesor Comercial. In these positions, they served as a commercial executive for affiliate networks and provided assistance and advice to enhance billing, conducted training on the company's current portfolio, and attracted new affiliates. Pedro worked in these roles from September 2018 to April 2020.

Additionally, Pedro has experience as an Asistente Administrativo at Otis Elevadores from November 2015 to September 2016, and at Caixa Econômica Federal from October 2014 to November 2015.

Overall, Pedro Ajala Pasini has shown a wide range of skills and experiences in customer experience, operations analysis, support, sales, and administrative tasks throughout their career.

Pedro Ajala Pasini pursued their education in the following chronological order:

From 2021 to 2022, Pedro attended Centro de e-Learning UTN FRBA, where they engaged in a Curso Técnico Integrado focused on Programación Web.

During 2021, Pedro also enrolled in a Diplomatura at Universidad Nacional de San Martín, where they studied Marketing integrado and received practical training in tools related to the 4.0 era.

No further information about Pedro Ajala Pasini's education history is provided beyond the mentioned experiences.

Links

Previous companies

Caixa Econômica Federal logo

Org chart

Timeline

  • CX Team Leader

    February, 2022 - present

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