Daan Nieuwenhuis

Daan Nieuwenhuis is an experienced professional in customer experience management, currently serving as Senior Manager Customer Experience for Europe at Lemonade since November 2021. Prior to this role, Daan held several positions at Coolblue from September 2014 to November 2021, including Customer Experience Lead for the UK, Customer Experience Lead for France, Germany, and the Netherlands, and Team Manager for Customer Service in Germany, where notable achievements included establishing the first remote customer service team. Daan began the career at Coolblue as a Senior Customer Service Specialist, contributing to various areas such as social media and process improvement. Daan holds a Bachelor's degree in Economics, Governance and Management from Leiden University, a Minor in E-Marketing from Rotterdam School of Management, Erasmus University, and education from EuroCollege Management School.