James Steed is an experienced Service Delivery Manager currently working at Lemongrass since January 2022. Prior to this, James held the position of Account Service Delivery Lead at Rolls-Royce from July 2019 to January 2022, a role delivered through DXC Technology. From October 2016 to July 2019, James served as the Lead Service Delivery Manager at DXC Technology, overseeing multiple accounts within the Home Office. James began their career at CSC from March 2011 to October 2016 as Applications Delivery Manager, focusing on client interface and service delivery excellence within the Home Office sector. Earlier roles include Applications Manager and Service Manager positions at Bombardier Transportation, as well as service management and specialist roles at NHS and JPMorgan Chase & Co. James holds a degree in Information Systems from the University of Leeds, obtained between 1997 and 2000.
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