Shawn Jacob is an experienced IT professional with a Bachelor of Science in Information Technology from the New York Institute of Technology. Currently serving as a Systems Administrator and IT Technician at Lendio since September 2019, Shawn excels in providing technical support for over 500 users in both macOS and Windows environments. Previous positions include Jr. Systems Administrator at Take-Two Interactive Software, Desktop Support Specialist at S'well, and Enterprise Technology Support Intern at Liquidnet, where Shawn contributed to significant projects such as Windows 10 and macOS deployments. With a strong background in user account setup, hardware troubleshooting, and utilizing various support tools, Shawn has consistently delivered exceptional support and efficiency across multiple organizations.
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