Shefali Bhagat

Shefali Bhagat has a diverse work experience in various roles and companies. Shefali started their career as a Reservation Associate at Praxis Services Pvt. Ltd. in 2013 and worked in this role until 2015. Shefali then became a Senior Reservation Sales Associate at the same company, where they were responsible for handling corporate bookings and ensuring customer satisfaction until 2016. Shefali also worked as a Human Resource Associate during this time, where they maintained and updated the HR database and participated in campus recruitment activities.

In 2017, Shefali joined TravelTriangle as a Travel Specialist and worked in this role until 2018. Shefali then became a Senior Operations Executive, followed by a Quality Analyst, and finally a Senior Quality Analyst. Shefali gained extensive experience in quality analysis and operations management during their time at TravelTriangle.

Most recently, in 2020, Shefali joined Lenskart.com as a Quality Team Lead, where they are currently working.

Shefali Bhagat obtained their Master of Business Administration (MBA) degree from JIMS-Delhi between 2010 and 2012. Additionally, they have obtained various certifications in fields such as Lean Six Sigma, customer service leadership, inclusive leadership, Excel, coaching, and communication from institutions like Henry Harvin Education and LinkedIn.