Alessandro Vento is a seasoned professional with experience in customer service and operations coordination, currently serving as the Retention Operations Coordinator at LeoVegas Group since March 2021. In this role, Alessandro prepares and executes bonus reward programs across multiple departments while ensuring accurate delivery of content and rewards. Previous experience includes a position as a Customer Experience Advisor, focusing on the Italian market, where Alessandro maintained customer relationships and handled various service tasks efficiently. Prior to these roles, Alessandro held positions in customer service and hospitality, demonstrating versatility and strong interpersonal skills. Educational qualifications include a Bachelor's degree in Spanish Language and Literature from the University of Genoa and various certifications in TEFL and bartending.
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