Bernie Gallotta

Bernie Gallotta is a seasoned professional in the hospitality and training sectors, currently serving as a UICH Education & Training Committee Member and Vice President of A.L.P.A. Associazione Lombarda Portieri d'Albergo "Les Clefs d'Or." With a background as Chief Concierge & Guest Relations Manager at Grand Visconti Palace since 2006, Bernie also holds various training roles in tourist reception and communication across multiple organizations, including Engim Veneto, CAPAC, and UET Italia. Additionally, Bernie manages educational initiatives for Innovaprofessioni ITS Academy and Job Solutions srl while maintaining a freelance career as a Tour Manager since 2003. Educational qualifications include certificates from Worldhotels Academy and proficiency in multiple languages, underscoring expertise in customer service and effective communication within the tourism industry.