Ashley (Bernatz) Urman

Senior Manager, Customer Success at Levitate

Ashley (Bernatz) Urman has a diverse work experience with roles in customer success, member relations, recruiting, sales, marketing, and virtual internship.

Ashley currently works at Levitate, where they have held various roles since 2020. Ashley'smost recent position is Senior Manager, Customer Success, which they started in April 2023. Prior to that, they held positions as Manager, Customer Success, Team Lead, Customer Success Specialist, and Customer Adoption Specialist.

Before working at Levitate, Ashley worked at the Columbus Chamber of Commerce as a Member Relationship Manager from February 2019 to November 2019, and as a Member Resource Specialist from November 2016 to February 2019.

In 2016, they had a brief role as a Recruiter at Insight Global. Prior to that, they worked as a Sales Associate at Alpha House Enterprises from August 2014 to May 2016, and as a Marketing Intern at LexisNexis from May 2015 to August 2015.

In 2014, Ashley had a virtual internship at the Dayton Area Chamber of Commerce, where they created a legislative wrap-up and developed a database of Ohio Boards and Commissions members and credentials.

Overall, Ashley has gained experience in various industries and has demonstrated their skills in customer success, member relations, sales, marketing, and research.

Ashley (Bernatz) Urman attended Miami University from 2012 to 2016, where they pursued a Bachelor of Arts and Science degree with a focus on Strategic Communications.

Links

Previous companies

Insight Global logo
LexisNexis logo

Timeline

  • Senior Manager, Customer Success

    April 1, 2023 - present

  • Manager, Customer Success

    June, 2021

  • Team Lead, Customer Success Specialist

    December, 2020

  • Customer Adoption Specialist

    March, 2020

  • Customer Adoption Coordinator

    January, 2020

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