Cheri Thom

Cheri Thom is a skilled professional with extensive experience in business systems and analysis, currently serving as Manager of Business Systems and Salesforce Product Owner at Lexia Learning since April 2021. Prior to this role, Cheri was the Manager of Business Analysis at UnitedHealth Group, where collaboration with cross-functional stakeholders led to the documentation of business needs for system configuration to enhance claims processing. Cheri also held a Senior Business Analyst position at Berkshire Hathaway Travel Protection, focusing on enhancing Salesforce applications and supporting strategic projects. At Marshfield Clinic Health System, Cheri advanced from Software Product Analyst to Solutions Analyst Senior, leading a team in implementing best practices and driving process improvements. Cheri's educational background includes a BBA in Management Information Systems from the University of Wisconsin-Eau Claire and multiple professional certifications in Scrum and Kanban.