Denise Spiegel

Denise Spiegel is a seasoned professional with extensive experience in process architecture and customer operations. Currently serving as a Global Process Architect for Strategic Programs at Lexmark since January 2004, Denise defines and improves processes across a global organization, drives business process standardization, and leverages Lean Methodology for continuous improvement. Prior to this role, Denise was a Customer Operations Manager at Lexmark, responsible for delivering Managed Print Services, achieving SLAs and KPIs, and enhancing customer satisfaction through data analysis. Denise's earlier experience includes a managerial position in Customer Operations at Xerox from July 1996 to November 2001. Educational credentials include a B.A. in English from DePaul University, attendance at Michigan State University, and an Associate Degree in Journalism from Ferris State University.