Linda Nilsson

Linda Nilsson has a diverse work experience spanning several companies and roles. Linda is currently working at Lexplore as the Global Team Lead for Customer Support. Prior to this, they served as a Customer Support Manager and Customer Support Agent at the same company.

Before joining Lexplore, Linda worked as a freelance SEO/digital copywriter at Frilans. Linda provided content creation and social media strategy services for small and medium-sized businesses.

Prior to their freelance work, Linda was employed at Dicopay, where they held the positions of Customer Success Manager and Market & Operations Coordinator. In their roles, they focused on customer onboarding, satisfaction, and engagement. Linda also implemented various Hubspot functions and workflows and conducted customer feedback analysis and documentation for product development.

Before Dicopay, Linda worked as a Travel Consultant at TUI Sverige. Linda provided customer support and sales services for customers in the Nordic countries and TUI's associated travel agencies. Linda handled charter packages, flights, and additional services across multi-channels.

Linda's earliest experience comes from House of Martens, where they started as a B2B telemarketer and eventually became a traveling salesperson. Linda developed successful business relationships with SMEs throughout mid Sweden and Stockholm area.

Throughout their career, Linda has gained experience in customer support, sales, copywriting, SEO optimization, social media strategy, market communication, and customer success management.

Linda Nilsson's education history includes various educational institutions and fields of study. In 2001 to 2004, they attended Bromangymnasiet Hudiksvall and obtained a Gymnasieexamen in Handel-,och Administration. In 2012, they enrolled in Borough of Manhattan Community College and completed an Associate of Arts (A.A.) degree in Business Management with a focus on the entrepreneurial program. In the same year, they also achieved a Diploma in English Language and Literature/Letters from Zoni Language Center NYC. In 2020, Linda enrolled in Berghs School of Communication for Digital Communication and Media/Multimedia, Forsbergs Skola for Copywriting, and Kurseo for Sökoptimering (Search Optimization).