Catherine Mann

Catherine Mann is a seasoned professional in customer care and operations management, currently serving as the Performance and Effectiveness Manager and Customer Care Manager at LGM Financial Services since March 2021, where responsibilities include managing the customer care claims team in Montreal, ON, and BC. Previously, Catherine held the position of Claims Team Lead at GAIN Group of Companies from November 2017 to March 2021, as well as the Fixed Operations Manager for Audi and BMW/MINI Nanaimo and Service Manager at Mercedes Nanaimo. Additional experience includes roles as Assistant Store Manager at KalTire and Technical Support Specialist at Shaw Communications. Education was completed at Macmillan College.