Bonnie Gamez

Bonnie Gamez, MHRDL, BRMP, ITIL, SFC is an accomplished Senior Business Analyst at LIBERTY Dental Plan with extensive experience in managing IT requests, interpreting client needs, and developing proposals that align with organizational goals. Previous roles include Business Relationship Manager/Senior Business Analyst for the Texas Department of Family and Protective Services, where responsibilities encompassed process optimization and continuous improvement initiatives. Previously held positions include Senior Business Process Analyst at NTT DATA Services and ITSM Process Owner at SAIC, with a strong focus on IT governance, risk mitigation, and stakeholder engagement. Bonnie Gamez's educational background features multiple degrees from The University of Texas at Austin and Texas State University, emphasizing human resource development and business administration.