Louise Hancock Fcipd

Louise Hancock FCIPD is an experienced HR professional currently serving as the Director of Employee Services at Liberty Global since July 2023. With a background that includes interim roles as HR Operations & Payroll Director at L'Oréal and Head of HR Operations at Northrop Grumman, Louise has extensive expertise in employee lifecycle services across the UK, APAC, and EMEA regions. Previous positions include significant leadership roles at Co-op, Network Rail, and Xchanging Services, where Louise managed shared services and transformation initiatives, enhancing service delivery for large employee populations. Louise holds a Graduate Diploma in Personnel Management and Development from the University of Central Lancashire and a Graduate Diploma in Psychology from Adult College Lancaster.