Mark Knutson

Mark Knutson is a seasoned professional in digital, customer relationship management (CRM), and customer experience (CX) sectors, currently serving as Senior Director at Cable & Wireless Communications since May 2019. Mark has also held various roles, including Director of CRM and Digital at the same company and CRM Manager at Liberty Global, where employment began in June 2015. Previous experience includes positions as Business Services Operations Coordinator and Senior Manager at Liberty Global, along with a stint as Marketing Coordinator at Gafcon, Inc. In the role at Gafcon, Mark developed a project database to enhance service standardization across departments and worked on CRM-related activities. Mark holds a Bachelor of Arts degree in Biology from Southern Adventist University, earned between 2008 and 2013.