Germina Mokori

Germina Mokori is currently a Snr Specialist at Liberty Group South Africa, where Germina focuses on designing and optimizing customer journeys to ensure a quality service experience. Germina has previously worked at MultiChoice Group as a Senior Customer Experience Analyst and at Absa Group as a Customer Experience Consultant. Germina also has experience in facilities management and office management. Germina holds a Matric degree from Midrand High School and a Certificate in Tourism and Travel Services Management from the Travel and Tourism Institute.