Jean Kaminda

Jean Kaminda is an accomplished IT Support Specialist at Liberty Group South Africa, where responsibilities include providing Help Desk-based IT phone support, troubleshooting, server support, and customer service since July 2019. Jean consistently maintained a customer satisfaction rate 15% above average in post-call surveys. Prior to this role, Jean served as a Desktop Support Technician at Fresh IT, focusing on the desktop environment, operating systems, applications, and hardware maintenance from August 2017 to July 2019. Jean holds a Diploma of Education in Information Technology from Boston College, completed in December 2016.