Wendy Smith

Wendy Smith is an ITIL® Expert with extensive experience in change management, project coordination, and service management across multiple organizations. Currently serving as the IT Change Management Lead at Liberty since May 2022, Wendy previously held roles such as Senior Business Process Consultant at Thirdera and Manager of Technology Change Management at TD, where responsibilities included leading change management efforts and enhancing ServiceNow initiatives. Wendy’s background also includes positions at Canadian Tire Corporation, Osnium Software Inc., Hewlett Packard Enterprise, Celestica, and INTRIA-HP, focusing on IT service management, project management, and SAP basis administration. Wendy holds a Bachelor of Arts in Psychology from York University.