Samsideen Gassama

Samsideen Gassama is a Technical Support Engineer for North America at Libraesva Italy, specializing in email security solutions for cloud-based platforms. Previous experience includes serving as a Sr. Analyst-Service Desk Engineer at Microland Limited, where responsibilities involved user account setup and troubleshooting Office 365 access, and as an Information Technology Support Specialist at HCL Technologies, providing technical support and training related to IT environments. Additional roles include working in Central Operations at Amazon and serving as an IT Supervisor at BANK PHB, focusing on systems and network administration. Education includes an Associate's degree in Computer Information Systems, a Microsoft Certified IT Professional credential, and ongoing pursuit of a Bachelor of Applied Science in Cyber/Computer Forensics and Counterterrorism at Western Governors University.