Erica Wiley

Erica Wiley is a seasoned payroll professional currently serving as the Global Payroll Team Lead at Lids since January 2022, where expertise in international payroll processing for multiple countries is demonstrated. Prior to this role, Erica was a Payroll Mentor/Trainer at Paychex, guiding payroll specialists and managing complex client situations. Experience includes positions as Senior Payroll Specialist and Payroll Specialist, showcasing a strong background in payroll management and client retention. Additionally, Erica has a diverse history in hospitality and customer service, including roles as Front Desk Manager and Guest Service Representative. With educational credentials that include a Bachelor's Degree in Hospitality and Food Management from Ball State University and ongoing studies in Accounting at Indiana University Indianapolis, Erica Wiley combines extensive industry knowledge with academic expertise.