Jennifer Michaelis

Jennifer Michaelis is an experienced instructional design and technical communication professional with a robust background in consulting and solutions architecture. Currently serving as the Instructional Design Practice Lead and Solutions Architect at Contiem, Jennifer provides expertise in developing training and technical communication solutions to meet client needs. Jennifer previously held the role of Solutions Architect at InfoPros, which transitioned to Orbis Technologies following acquisition. With extensive consulting experience through Michaelis Consulting, Jennifer has developed content across various industries, including healthcare and IT, covering topics from soft skills to software applications. Early career roles included positions at Compuware and HCR ManorCare, where Jennifer focused on training material development and change management documentation. Academically, Jennifer holds a Bachelor of Arts in Scientific and Technical Communication from Bowling Green State University and multiple professional certificates in instructional design and requirements management.