Nicklin Heap is an experienced facilitator and customer support specialist currently involved with Unpacking Power Privilege and Difference since May 2020, leading workshops on allyship and advocacy while co-developing training curriculum. Simultaneously, ongoing work at Life Fitness since July 2015 includes providing customer support and mentoring junior specialists. Previous roles include a logistics specialist and technical writer at CTL Global, Inc., where process efficiencies were analyzed and documented, and a parts clerk at Jewel/Osco. Nicklin holds a Bachelor of Arts in English Language and Literature from Wells College and completed general studies coursework at Ringkobing Gymnasium in Denmark.
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