Luis Coreas

Luis Coreas has a diverse work experience spanning over several years. Luis is currently serving as the Chief Operations Officer at LifeMiles since October 2019. Prior to this, they worked at Avianca from November 2010 to September 2019, holding the position of Director of Loyalty Operations LifeMiles. In this role, they oversaw various aspects such as operational processes, fraud prevention, card fulfillment, and loyalty customer support. Luis also managed the relationship with Loyalty IT and played a key role in designing new products and services.

Before joining Avianca, Luis worked at TACA Airlines from August 2007 to October 2010. Luis held the position of Contact Centers Manager, managing customer contact centers, commercial support departments, and handling special projects for the Airports and Customer Experience VP. Prior to this, they served as Contact Centers Administrator from October 2005 to July 2007, where they unified and streamlined commercial support departments. Luis also began their career as a Commercial and Strategy Analyst at TACA Airlines from July 2004 to October 2005.

Additionally, Luis Coreas gained early work experience as a Logistics Analyst at Bon Appetit from February 2003 to April 2004, where they were responsible for warehouse operations and played a role in implementing an ERP system.

Overall, Luis Coreas has demonstrated their expertise in operations, loyalty programs, customer support, and strategic analysis across various industries and positions throughout their career.

Luis Coreas completed their Bachelor of Science in Industrial Engineering from Tecnológico de Monterrey in 1998-2002. Luis then pursued their Masters in Business Administration (MBA) at INCAE from 2009-2010.