Jo Zawacki is a seasoned professional with extensive experience in training and instructional design. Currently serving as a Senior Training Professional at Saab Sensis Corporation since September 2012, Jo designs, develops, and delivers blended training solutions for FAA and defense applications. Previous roles include Business Readiness Analyst and Instructional Designer/Trainer at National Grid, where Jo supported SAP implementation, and Instructional Designer at Gillespie Associates, focusing on performance enhancement for Johnson and Johnson's field engineer training. Additional experience includes systems training at OCM Regional Information Center, software training at Osmose Utilities Services, and drafting and technical documentation roles at Coherent Research and D.A. Richards. Jo holds a Master of Science in Education, specializing in Training and Performance Improvement, from Capella University, and a Bachelor of Science in Communications from the State University of New York at Fredonia.