Alessia Gabriele

Alessia Gabriele is a skilled professional with extensive experience in customer care and sustainability. Currently serving as the Customer Care Team Leader and previously as a Bilingual Customer Care Administrator at Lifeplus, Alessia has achieved a 98% score on KPIs, improved team expertise through training, and enhanced client experiences through collaboration with key accounts. Prior roles include Sustainability Coordinator at Students Organising for Sustainability UK, where Alessia contributed to the organization's website and developed analytical reports, and Community Contributor at Better Century, focusing on sustainability topics. With a strong background in outreach as an ambassador at the University of West London, and experience in high-end customer service at At Your Service Event Staffing, Alessia holds an MSc in Sustainable Development from the University of Surrey and a BA in Travel and Tourism from the University of West London.