Charles Henderliter

Charles Henderliter has extensive experience in IT service operations and management, currently serving as IT Service Operations Manager at S&P Global since March 2017 after progressing through various roles including Team Lead and Specialist. Concurrently, Charles has held volunteer and leadership positions at Lifepoint Church since 2013, overseeing Support Services at the Culpeper Campus. Previous roles include Senior Service Desk Administrator at SNL Financial and Associate Customer Support Engineer at S.W.I.F.T, where Charles resolved over 900 customer cases. Career beginnings featured security management positions, including Director at Guardsmark LLC and Site Supervisor at Allied Security Inc., as well as a tenure in the United States Air Force. Charles holds a Master's degree in Information Technology Project Management and a Bachelor's degree in Information Systems from American Inter-Continental University.