Brandi L.

Brandi L. is an experienced professional in service delivery and healthcare operations, currently serving as Service Delivery Manager at LifeWorks since March 2022, following its acquisition by TELUS Health. Prior experience includes roles at UPMC Health Plan as a C&G Coordinator I and a Claims Payable Analyst, as well as a Supplier Program Associate at SAP. Brandi's tenure at Highmark Inc. involved various positions, including Senior Enrollment and Billing Specialist and Medicare Advantage Billing and Enrollment Specialist, focusing on billing statement updates for members and employer groups. Early career experiences at Highmark Health included roles as a Concierge and Customer Care Representative, emphasizing direct customer interaction and education about benefits. Brandi holds a Bachelor's degree in Organizational Leadership from Point Park University.