Dieudonne Bukasa Kabwe

Dieudonne Bukasa Kabwe has a diverse work experience in various technical roles. In 2016, they worked as an IT Helpdesk Support at The Champion Multiservice. Dieudonne Bukasa then moved on to Park Ridge Primary School in 2017, where they served as a Junior Business Analyst, creating specifications and documenting business processes. Later in 2017, they joined Doctor Batubenga Surgery as a Junior Business Analyst, focusing on requirements creation and UI development. In 2018, they worked briefly as a Junior Developer at Tobb Technologies, participating in software design and code reviews. From 2017 to 2018, they also worked as an IT Support at The Point of Sale Company, handling tasks such as building computers, installing operating systems, and configuring POS applications. In 2019, they joined Hikvision as a Hotline Technical Support Engineer, resolving technical issues related to CCTV and access control products. Currently, they are employed at Liftango as a Technical (Application) Support Specialist, handling Level 2 service requests and incident escalations.

Dieudonne Bukasa Kabwe has a diverse education history. Dieudonne Bukasa attended College Saint Boniface Kitumaini 1, where they obtained their Matric degree in Physical, Mathematical & Computer and Life Sciences. Dieudonne Bukasa then enrolled at Central Johannesburg College from 2012 to 2013, studying Building and Civil Engineering. Following this, Dieudonne pursued a Bachelor's degree in Information Technology at Vaal University of Technology from 2014 to 2017. Along with their formal education, Dieudonne has also obtained several certifications such as "Introduction to Service Management with ITIL 4" from Udemy Free Courses, "Microsoft Certified: Azure Fundamentals" and "Microsoft Certified: Dynamics 365 Fundamentals (CRM)" from Microsoft, "Oracle Autonomous Database Cloud 2021 Certified Specialist," "Oracle Cloud Infrastructure 2021 Certified Architect Associate," and "Oracle Cloud Infrastructure Certified Cloud Operations Associate" from Oracle, and "AWS Certified Cloud Practitioner" from Amazon Web Services (AWS). Additionally, they have completed various online courses on platforms such as LinkedIn, covering topics like Business Intelligence Analysis, Red Hat Certified System Administrator, Data Warehouse SQL Server 2019, and many more.