Mark Schlesinger

Mark Schlesinger is an experienced professional currently serving as the Contact Center Director at Lighthouse Central Florida since December 2022, focusing on creating opportunities for individuals with vision loss. Prior to this role, Mark worked at Fiserv from January 2012 to October 2022 in various capacities, including Service Executive IV and Senior Business Analyst, managing operational readiness and call center operations. Additional experience includes serving as an Appliances Sales Specialist at Best Buy and Senior Call Center Manager at Gwynnie Bee, where Mark led customer service teams and implemented employee retention strategies. Mark's career also encompasses leadership roles at Lowe's Companies, Inc., iQor, Eddie Bauer, STARTEK, Chase, and GE Money, demonstrating a strong background in operations management, customer service, and team leadership. Mark holds an MBA from Regis University and a BA in Psychology from the University of Cincinnati.