Customer Experience Design that drives your business

*️⃣ Service Design: We improve your services through balancing needs of your customer and your company operations.
*️⃣ Digital Product Design: By researching your customers we create products that make their lives easier.
*️⃣ Cultivating customer-first mindset: We train Customer Experience skills and mindsets to cultivate customer-centricity.

LB* is 80 designers that focus on being:

Customer-centric: We don't guess what customers think. We listen, research their behaviours, test our ideas and act on their feedback.
Result-oriented: We focus on delivering your business goals. We direct our projects with results in mind.
On time and in budget: We are commited to transparency. We test often. We eliminate waste. This helps us deliver on time and in budget. Our clients rate us 8.9/10.
Data-driven: We don't make decisions by guessing, we use data. We experiment and valiate our hypothesis.
Experienced and strategic: We have 13 years of experience, thousands of completed projects across 15 countries. Our consultants will help you optimise your market position.
Scalable: We can cater to small and big projects. We have a team of 50 designers, we can work alone, but also be part of your team.

Our specialties: Customer Experience, User Experience, User Research, Service Design, Product Design, Lean UX, Design Systems, Usability Testing, Data Analytics

Design

Lighting Beetle*

Michal Blazej

Marek Šolc

Dominika Babulicova

Kristína Petrovičová

Ivana Molnarova

Alžbeta Ivanovičová

The Design Team at Lighting Beetle* specializes in creating seamless and impactful customer experiences. Comprising roles such as UX Designers, Interaction Designers, Senior Visual Designers, and Product Designers, the team is dedicated to balancing customer needs with company operations through service and digital product design. They employ a customer-centric, data-driven approach to research, test, and refine ideas, thereby ensuring on-time, budget-conscious, and result-oriented project delivery. With extensive experience and a commitment to cultivating a customer-first mindset, the Design Team leverages usability testing and design systems to optimize and enhance user interaction and satisfaction.

Design Team

About

Team members