Shawnee Rathburn

Shawnee Rathburn possesses extensive experience in customer success and client management, currently serving as a Customer Success Consultant at Lumen Technologies since July 2021 and as a Client Executive Manager at Lightstream - Cloud & Connectivity Solutions since January 2020. With a career beginning in 1993 at Verizon Business, Shawnee has held various roles including Implementation Manager and Senior Manager in Client Services Management. Prior experience includes a position as a Customer Service Representative at MCI Communications and a secretarial role at Lockheed Martin. Shawnee holds an Associate's degree in Office Management and Supervision from Barnes Business College and an Associate's degree in Telecommunications from Arapahoe Community College, with ongoing education at the same institution.